The Technician’s Perspective
Software shouldn’t get in the way of a repair. This is a dedicated space for the people using Shopmonkey on the floor every day. We focus on the practical side of the app; How to make it work for you, not the other way around.
Use this space to discuss:
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Efficiency: Tips for using mobile or tablets to stay at the vehicle and reduce back-and-forth “walk time.” -
DVI Quality: How to capture better photos and videos to help customers understand the “why” behind your recommendations. -
Labor Tracking: Making sure your time is logged accurately so you get credit for the work you’re actually doing. -
Feedback: What works, what doesn’t, and what features would actually make your life easier in the bay.