# \#kpis

**URL:** https://shopmonkey.discourse.group/tag/kpis/1.md

[Latest](https://shopmonkey.discourse.group/latest.md) · [Categories](https://shopmonkey.discourse.group/categories.md) · [Tags](https://shopmonkey.discourse.group/tags.md)

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## [Tracking Cash Flow](https://shopmonkey.discourse.group/t/tracking-cash-flow/81)

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**Author:** [@Skylarbarton](https://shopmonkey.discourse.group/u/Skylarbarton)\
**Replies:** 5\
**Last updated:** [October 31, 2026, 1:15pm UTC](https://shopmonkey.discourse.group/t/tracking-cash-flow/81 "2026-10-31T13:15:45Z")

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How is everyone effectively tracking projected cash flow in SM? I would love to see a report showing all the jobs scheduled for the day/week/month and their outstanding balances.

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## [Service Advisor Dashboard Report](https://shopmonkey.discourse.group/t/service-advisor-dashboard-report/66)

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**Author:** [@Jesse](https://shopmonkey.discourse.group/u/Jesse)\
**Replies:** 14\
**Last updated:** [August 13, 2026, 7:27pm UTC](https://shopmonkey.discourse.group/t/service-advisor-dashboard-report/66 "2026-08-13T19:27:03Z")

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Curious if anyone knows or has any input on a possible service advisor dashboard that could release? Something that has everything from sales to GP%, GP$, GP$ per hr, close ratio, invoice count, deferred services dollar…

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## [Parts Matrix maximization](https://shopmonkey.discourse.group/t/parts-matrix-maximization/64)

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**Author:** [@ZachHaver](https://shopmonkey.discourse.group/u/ZachHaver)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 12:32am UTC](https://shopmonkey.discourse.group/t/parts-matrix-maximization/64 "2026-04-28T00:32:00Z")

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I am looking to maximize my parts mark up and get everything out parts margin. Can we get reporting with parts purchases from different vendors or Aftermarket and dealer. I would like to see the % of parts purchased in d…

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## [GP per hour on each ticket or job](https://shopmonkey.discourse.group/t/gp-per-hour-on-each-ticket-or-job/55)

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**Author:** [@ZachHaver](https://shopmonkey.discourse.group/u/ZachHaver)\
**Replies:** 4\
**Last updated:** [March 21, 2026, 1:41pm UTC](https://shopmonkey.discourse.group/t/gp-per-hour-on-each-ticket-or-job/55 "2026-03-21T13:41:03Z")

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It would be nice when advisors are writing tickets to have a Gross Profit per hour in the info button by the total per job and also in the totals included authorized service in the bottom right by the payment button. I a…

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## [KPI Guide - How to diagnose your shop](https://shopmonkey.discourse.group/t/kpi-guide-how-to-diagnose-your-shop/51)

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**Author:** [@Highline.Dave](https://shopmonkey.discourse.group/u/Highline.Dave)\
**Replies:** 4\
**Last updated:** [March 15, 2026, 7:45pm UTC](https://shopmonkey.discourse.group/t/kpi-guide-how-to-diagnose-your-shop/51 "2026-03-15T19:45:28Z")

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Hey everyone! To kick off the conversation on KPIs, I put together a guide that breaks down the key metrics every shop should be tracking — what they are, how they’re calculated, and why they matter. Whether you’re alr…