# About the Technician View category

**URL:** <https://shopmonkey.discourse.group/t/about-the-technician-view-category/44>\
**Category:** Technician View\
**Created:** [February 10, 2026, 6:13pm UTC](https://shopmonkey.discourse.group/t/about-the-technician-view-category/44 "2026-02-10T18:13:10Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![ZBuff](https://sea2.discourse-cdn.com/flex002/user_avatar/shopmonkey.discourse.group/zbuff/32/13_2.png) [@ZBuff](https://shopmonkey.discourse.group/u/ZBuff)\
**Post date:** [February 10, 2026, 6:13pm UTC](https://shopmonkey.discourse.group/t/about-the-technician-view-category/44/1 "2026-02-10T18:13:10Z")

</div>

### **The Technician’s Perspective**

Software shouldn’t get in the way of a repair. This is a dedicated space for the people using Shopmonkey on the floor every day. We focus on the practical side of the app; How to make it work for you, not the other way around.

**Use this space to discuss:**

- ⚡ **Efficiency:** Tips for using mobile or tablets to stay at the vehicle and reduce back-and-forth “walk time.”

- 📸 **DVI Quality:** How to capture better photos and videos to help customers understand the “why” behind your recommendations.

- 📈 **Labor Tracking:** Making sure your time is logged accurately so you get credit for the work you’re actually doing.

- 💬 **Feedback:** What works, what doesn’t, and what features would actually make your life easier in the bay.